Privacy Policy for Gemma Grace Photography
Effective Date: 22/10/2024
At Gemma Grace Photography ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services, including photo shoots, access to photo galleries, and purchases through our online store.
By using our services or website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
1. Information We Collect
We collect the following personal information:
• Name
• Email address
• Mobile phone number
• Home address (for orders of prints)
• Photos of you or individuals included in the photography session
• Payment details (processed via Stripe)
2. How We Collect Information
We collect personal information in the following ways:
• Directly from you when you contact us via email, social media (e.g., Facebook Messenger), or through our website contact form.
• Through Pixieset when you access galleries or make purchases.
• Automatically through cookies on our website.
3. How We Use Your Information
We act as the data controller and use your personal data for the following purposes:
• Communication: To send contracts, invoices, and details regarding your photoshoot.
• Delivery of photo galleries: To share links to your photos via Pixieset.
• Sales of photos: To facilitate digital or print purchases through Pixieset’s store.
• Marketing: With your consent, we may send promotional communications.
4. Third-Party Data Processors
We use trusted third-party services to process your data on our behalf:
• Pixieset: Hosts client galleries and manages purchases of photos.
• Stripe: Handles payments through Pixieset.
These providers act under our instructions and comply with data protection regulations.
5. How We Store Your Data
5.1 Online Storage (Pixieset)
Photos and client data are stored on Pixieset, a secure third-party platform. For more information, refer to Pixieset’s Privacy Policy.
5.2 Local Storage (External Hard Drives)
We also store copies of your photos on external hard drives located at our home office. These hard drives are:
• Physically secured: The drives are kept in a secure location.
• Not connected to the internet: Reducing the risk of unauthorized access.
• Backup copies: Used to ensure the safety and availability of your images in case of technical issues with Pixieset or other platforms.
We take reasonable precautions to ensure that these storage devices are protected from unauthorized access, loss, or theft. However, no method of storage is completely secure, so we cannot guarantee absolute protection of your data.
6. Cookies and Website Tracking
Our website uses cookies to improve user experience and track performance. Cookies may collect IP addresses and browsing behavior. You can manage cookies through your browser settings.
7. Your Rights
As the data controller, we respect your rights under the General Data Protection Regulation (GDPR), including:
• Access: You can request access to your personal data.
• Correction: You can request updates to inaccurate information.
• Erasure: You may request deletion of your personal data.
• Objection: You can object to data use for marketing purposes.
To exercise any of these rights, contact us at gemmagracephotography@gmail.com.
8. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for legal reasons.
9. Data Security
We take the security of your personal data seriously. We use third-party platforms (e.g., Pixieset, Stripe) that employ appropriate security measures, and we securely store photos locally on external hard drives. However, no method of storage, online or offline, is completely secure, so you should be aware of the inherent risks.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on our website and communicated via email.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Gemma Grace Photography
Email: gemmagracephotos@gmail.com
Location: Southampton, England